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Courses for Airlines

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Instructor-Led

Certification:
No

Duration:
3 hours + 0.5 day

Language:
English

Level:
Fundamentals

Pre-requisite:
Yes

Prework:
No

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Group bookings in Altéa Reservation Desktop Web

This course explains how to process groups bookings in Altéa Reservation Desktop Web.

On this course, you will learn how to:

Assess the best functionalities to create and manage group bookings.
Use automatic pricing for group booking.
Create a manual TST entry to price the itinerary of a group booking.
Manage payment and issue tickets from a group PNR.

This course covers the following topics:

Create the itinerary for a group PNR.
Manually update passenger names in a group PNR.
Manage seats in a group PNR (assigned and non-assigned).
Import and update a passenger list from a spreadsheet.
Price a group PNR (automatic pricing and manual TST creation).
Issue tickets in a group PNR.

Is this the course for you?

This course is for:

Airline users who will perform group bookings in Altéa Reservation Desktop Web

Things you need for this course

Pre-requisite:

A basic knowledge of Passenger Name Records (PNR).
Complete the following e-Learning lesson (3 hrs): Altéa Reservation and Ticketing (Cryptic) awareness

This course helps you use

Amadeus Reservation Desktop Web (ARDW)

Related courses

How the course is organised

3 hrs of e-Learning
0.5 day of virtual training

What equipment do you need?

View our instructor-led requirements.

The last few details...

To schedule a customised session, please contact:
learning@amadeus.com
Last update: June 2023

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