Training catalogue
Courses for Airlines
Instructor-Led
Certification
Certification:
Yes - pass mark: 85%
Duration
Duration:
2 days
Main language
Language:
English
Level
Level:
Certification
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
Yes
Instructor-Led

Amadeus Office Management Certification for Airlines

The Amadeus Office Management (AOM) application allows you to create and maintain Amadeus office identifiers and office profiles for your airline according to your needs. This course describes how to search, update and delete office configurations using the application.
Objectives

On this course you will learn how to:

  • Configure agency access to the Amadeus Reservation System using secured and controlled environments.
 
What topics are covered?

This course covers the following topics:

  • Create and setup office IDs and office profiles.
  • Create reports and templates for massive actions.
  • Review the user authentication process flow.
In particular, those working in:
Is this the course for you?
This course is for:

 

 
Pre-requisite
Things you need for this course
Pre-requisite:
  • Familiarity with airline business processes and task distribution.
  • Practical knowledge of ticketing and refund processes.
  • Basic knowledge of Amadeus Information System pages.
Prework:

To ensure that you are familiar with these products before attending the course, we recommend you complete:

 
Products
This course helps you use
  • Amadeus Office Management (AOM)
  • Amadeus Revenue Accounting
Complementary courses
 
Duration
How the course is organised
  • 2 days training
What equipment do you need?
What equipment do you need?
View our instructor-led requirements.
The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: July 2024
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