Catalogue What's new Nice Your Training Location Services Hotels Transportation Other Information Bangkok Your Training Location Services Hotels Transportation Other Information

Courses for Airlines

< Back to course list

e-Learning

Certification:
No

Duration:
30 minutes

Language:
English

Level:
Awareness

Pre-requisite:
No

Prework:
No

Play the course

Download as PDF

Ticketing Configuration Manager

As a ticketing manager, learn how to regulate and control your ticketing agreements and conditions using a graphical interface.

On this course, you will learn:

What is TCM?
What is the Online application?
How to identify an airline's preferences for e-ticket display options.
How to allow or restrict issuance of infant tickets.
How to allow or disallow mandatory FOID at time of issuance.
What is the Interline sub-application?
How to identify the interline agreements between a validating carrier and an interline partner.
How to identify an airline's distribution conditions for specific GDS and countries.

Through a set of interactive e-Learning videos learn what is TCM and what are TCM’s sub-applications, how to identify rule types, how to modify rule conditions and how to modify interline ticketing agreements using Ticketing Configuration Manager (TCM).

Is this the course for you?

This course is for:

Airlines

In particular, those working in:

Administrators, Help Desk & Support Agents, Reservation Agents, Ticketing Agents, Trainers

This course helps you use

Amadeus Reservation Desktop Essential
Amadeus Reservation Desktop Web (ARDW)
Amadeus Application Launcher

How the course is organised

There are eight lessons with a duration of 30 minutes.

What equipment do you need?

A computer, laptop or tablet.
A high-speed internet connection (> 1MB).
The Google Chrome browser or alternatively the Microsoft Edge browser.
An Amadeus login (LSS), organization ID (IATA code) and password.

This site uses cookies to ensure its proper functioning. It also uses cookies from third party services to provide advanced functionality. At any time, you can choose which services you wish to activate or decide to withdraw your consent.

Customise accepted services

You are free to choose which services you wish to enable. By authorising these third party services, you agree to the deposit and reading of cookies and the use of tracking technologies necessary for their proper functioning. By withdrawing your consent for some of these services, some website features may no longer function.

Website navigation

The site writes a session cookie to enable it to function properly and to help with navigation. It cannot be deactivated.
Usage: 1 cookie, records the session identifier.
Time to live: The cookie is present during the entire session on the site. It becomes obsolete after 24 minutes of inactivity.

Mandatory

Media Popup

Display videos from Youtube or Dailymotion.

ReCaptcha Read more

Allows to verify that visitors are humain while submitting forms.

Accept all Refuse all Manage