Training catalogue
Courses for Airlines
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Instructor-Led
Amadeus Queues
This course explains how to display and process Amadeus queues for the airline reservation and ticketing agents who are responsible for creating and maintaining queues in their organisation.
Instructor-Led
Amadeus Reservation and Ticketing Cryptic Certification
This course demonstrates how to efficiently use the cryptic window of the Amadeus Reservation Desktop Web and perform actions not available in the graphical user interface.
Instructor-Led
Amadeus Reservation and Ticketing Help Desk for Airlines
This course explains how to support your customers' reservation and ticketing agents in solving their daily issues. It concentrates on the functional and technical system settings that agents need to verify before contacting the Second-level Help Desk.
Instructor-Led
Amadeus Reservation and Ticketing Web Advanced - EMDs
This course focuses on complex scenarios related to reservation bookings and EMD processes. You will be able to confidently manage complex reservation scenarios, maximize the advanced features of ARD and improve your current business processes with practical and engaging exercises.
Instructor-Led
Amadeus Reservation and Ticketing Web Advanced - Manual reissues
This course focuses on complex scenarios related to reservation bookings and manual reissue processes. You will be able to confidently manage complex reservation scenarios, maximize the advanced features of ARDW and improve your current business processes with practical and engaging exercises.
Instructor-Led
Amadeus Reservation and Ticketing Web Certification for New Users
This course provides hands-on experience on Amadeus Altéa Reservation Desktop Web (ARD Web) to New Users who do not have cryptic knowledge.
Instructor-Led
Amadeus Revenue Accounting Certification
This course helps you to understand, configure and operate Amadeus Revenue Accounting baseline modules, as a solution for real-time revenue recognition during all document life cycles (from sales to usage and interline billing).
Instructor-Led
Amadeus Revenue Accounting Rules Filing
This course helps you to explain and operate the Accounting Rules Filing module of Amadeus Revenue Accounting. This one-week course does not include a certification test.
 
 
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