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Instructor-Led
Certification
Certification:
Yes - pass mark: 85%
Duration
Duration:
2 days
Main language
Language:
English
Level
Level:
Certification
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
Yes
PrintPrint
Download as PDFDownload as PDF
Instructor-Led

Amadeus Altéa DC-CM Business Rules

This course describes business rules that define the behaviour of Amadeus Altéa Departure Control - Customer Management.
Objectives

On this course you will learn how to:

  • Create and maintain markets within Market Management.
  • Create and maintain Flight Groups within the Altéa Administration user interface.
  • Identify the impact business rules have on the behaviour of Customer Management.
 
What topics are covered?

This course covers the following topics:

  • Market management
  • Flight groups
  • Understanding the weighting concept
  • Advance passenger information service rules
  • Customer acceptance rules
  • Baggage acceptance rules
  • Boarding pass and baggage tag printing rules
  • Transfer rules
  • Onload / Regrade rules
  • Flight information rules
In particular, those working in:
Is this the course for you?
This course is for:
  • Airlines in PSS migration
  • Airline staff responsible for setting up the Customer Management Business Rules
  • Airline trainers
 
Pre-requisite
Things you need for this course
Pre-requisite:

Have successfully passed:

  • Altéa DC-CM Certification

Or 

  • Familiar with Amadeus Altéa Customer Management and baggage handling activities at an airport
Prework:

To ensure that you are familiar with our products before attending the training, we recommend you complete  following e-learning:

 

 
Products
This course helps you use
  • Altéa Departure Control - Customer Management (CM)
  • Altéa Administration
 
Duration
How the course is organised
  • 2 days training
What equipment do you need?
What equipment do you need?
View our instructor-led requirements.
The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: July 2024
Full course title: Amadeus Altéa DC-CM Business Rules
© Amadeus IT Group SA 2024
Legal notice - Technical Requirements for Amadeus e-Learning - Instructor-led requirements
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