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Instructor-Led

Certification:
Yes - pass mark: 85%

Duration:
2 days

Language:
English

Level:
Certification

Pre-requisite:
Yes

Prework:
Yes

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Amadeus Altéa DC-CM Business Rules

This course describes business rules that determine the behaviour of Amadeus Altéa Departure Control - Customer Management.

On this course you will learn how to:

Create and maintain markets within Market Management.
Create and maintain Flight Groups within the Altéa Administration.
Identify the impact business rules have on the behaviour of Customer Management.

This course covers the following topics:

Market management
Flight groups
Weighting concept
Advance passenger information service rules
Customer acceptance rules
Baggage acceptance rules
Boarding pass and baggage tag printing rules
Transfer rules
Onload / Regrade rules
Flight information rules

Is this the course for you?

This course is for:

Airlines in PSS migration
Airline staff responsible for setting up the Customer Management Business Rules
Airline trainers

Things you need for this course

Pre-requisite:

Have successfully passed:

Altéa DC-CM Certification

Familiar with Amadeus Altéa Departure Control - Customer Management and baggage handling activities at an airport

Prework:

To ensure that you are familiar with Amadeus products before attending this course, we recommend to complete the following e-learning:

This course helps you use

Altéa Departure Control - Customer Management (CM)
Altéa Administration

How the course is organised

2 days training

What equipment do you need?

View our instructor-led requirements.

The last few details...

To schedule a customised session, please contact:
learning@amadeus.com
Last update: October 2024

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