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Instructor-Led
Certification
Certification:
No
Duration
Duration:
25 minutes + 3 hours
Main language
Language:
English
Level
Level:
Fundamentals
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
Yes
 
Instructor-Led

Amadeus Process Customer Value for Inventory

This course describes the Process Customer Value (PCV) application that is accessed via the Amadeus Application Launcher and used by processes within Amadeus Altéa Inventory, and Amadeus Reservations. The purpose of PCV for Inventory is to enable the passenger ranking on a waitlist confirmation.
Objectives

On this course, you will learn how to set up the waitlist confirmation Process Customer Value (PCV) rule in line with your airline business objectives.

 
What topics are covered?

This course covers the following topics:

  • How to create and maintain business rules for qualifying and ranking passengers.
  • Demonstration of PCV with business scenarios.
  • Prioritisation for auto waitlist clearance process.
  • Exercises on creating and validating rules in an automated waitlist scenario
In particular, those working in:
Is this the course for you?
This course is for:
  • Airlines in PSS migration
 
Pre-requisite
Things you need for this course
Pre-requisite:
Prework:

This prework is mandatory to attend this training

 
Products
This course helps you use
  • Altéa Inventory and Code Share
 
Duration
How the course is organised
  • 25min of e-Learning: Automatic Waitlist Clearance + PCV + questionnaire (sent by your trainer), mandatory to attend the virtual session.
  • 3 hours of virtual session
What equipment do you need?
What equipment do you need?
View our instructor-led requirements.
The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: January 2023
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