All Courses - Amadeus - Training Centre

This course explains how to manage your name elements firming policies in a way that matches your sales strategies.

Amadeus Process Customer Value for Customer Management

This course explains how to set up the customer ranking rules to prioritise customers during the onload/seating regrade process on the Amadeus Retailing Platform.

Amadeus Process Customer Value for Inventory

This course describes the Process Customer Value (PCV) application that is accessed via the Amadeus Application Launcher and used by processes within Amadeus Altéa Inventory, and Amadeus Reservations. The purpose of PCV for Inventory is to enable the passenger ranking on a waitlist confirmation.

Amadeus Queues

This course explains how to display and process Amadeus queues for the airline reservation and ticketing agents who are responsible for creating and maintaining queues in their organisation.

Amadeus Reservation and Ticketing Cryptic Certification

This course demonstrates how to efficiently use the cryptic window of the Amadeus Reservation Desktop Web and perform actions not available in the graphical user interface.

Amadeus Reservation and Ticketing Help Desk for Airlines

This course explains how to support your customers' reservation and ticketing agents in solving their daily issues. It concentrates on the functional and technical system settings that agents need to verify before contacting the Second-level Help Desk.

Amadeus Reservation and Ticketing Web Advanced - EMDs

This course focuses on complex scenarios related to reservation bookings and EMD processes. You will be able to confidently manage complex reservation scenarios, maximize the advanced features of ARD and improve your current business processes with practical and engaging exercises.

Amadeus Reservation and Ticketing Web Advanced - Manual reissues

This course focuses on complex scenarios related to reservation bookings and manual reissue processes. You will be able to confidently manage complex reservation scenarios, maximize the advanced features of ARDW and improve your current business processes with practical and engaging exercises.