Open cookie management panel
Close panel
This site uses cookies to ensure its proper functioning. It also uses cookies from third party services to provide advanced functionality. At any time, you can choose which services you wish to activate or decide to withdraw your consent.
 
Customise accepted services
You are free to choose which services you wish to enable. By authorising these third party services, you agree to the deposit and reading of cookies and the use of tracking technologies necessary for their proper functioning. By withdrawing your consent for some of these services, some website features may no longer function.
Website navigation
The site writes a session cookie to enable it to function properly and to help with navigation. It cannot be deactivated.
Usage: 1 cookie, records the session identifier.
Time to live: The cookie is present during the entire session on the site. It becomes obsolete after 24 minutes of inactivity.
Mandatory
Media Popup
Display videos from Youtube or Dailymotion.
   
ReCaptcha  Read more
Allows to verify that visitors are humain while submitting forms.
   
 
Accept all Refuse all Manage
Go to top
Save as PDF
Print page
Amadeus Office Management and Security Management Certification for Altéa Airlines
These combined courses demonstrates how to manage office configurations using Amadeus Office Management (AOM) and how to set up user access rights in Amadeus Security Management (ASM). Both products control security access to Altéa products for your airline and partners.
Objectives

On this course, you will learn how to:

  • Navigate both products, AOM and ASM.
  • Configure agency access to Altéa Reservation using secured and controlled environments.
  • Define the security setup for an airline.
  • Identify and apply security elements to allow access to Altéa products.
  • Identify the tasks of the airline administrator.
What topics are covered?

This course covers the following topics:
In AOM:

  • Create and setup office IDs and office profiles.
  • Create reports and templates for massive actions.
  • Review the user authentication process flow.

In ASM:

  • Define data within the different applications.
  • Create and manage roles specific to your organisation.
  • Allocate and duplicate roles, Access Control Lists, and preferences according to their job functions.
  • Remove access rights, offices, & organisational units.
  • Manage security partnerships between organisations.
Certification
Certification:
Yes - pass mark: 85%
Duration
Duration:
5 days
Main language
Language:
English
Level
Level:
Certification
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
Yes
In particular, those working in:
Is this the course for you?
This course is for:
Pre-requisite
Things you need for this course
Pre-requisite:
  • Familiarity with airline business processes and task distribution.
  • Practical knowledge of ticketing and refund processes.
  • Basic knowledge of Amadeus Information System pages.
Prework:

To ensure that you are familiar with these products before attending the course, we recommend you complete:

 
Products
This course helps you use
  • Amadeus Security Management (ASM)
  • Amadeus Office Management (AOM)
Complementary courses
Related courses
Duration
How the course is organised
  • 5 days training
What equipment do you need?
What equipment do you need?

View our instructor-led requirements.

The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: July 2024