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Amadeus AEM-DES plugin certification
This training course introduces the Amadeus AEM-DES plugin. This Adobe based plugin is a Content Management System (CMS) that customizes and contextualizes passenger digital touchpoint applications. Those applications manage online booking, servicing, self-service check-in, or other Digital Experience Suite (DES) based transactional flows.
Objectives

On this course, you will learn:

  • What a Content Management System is.
  • How to access the AEM-DES plugin and navigate it.
  • How to customize text and other media.
  • How to use content rules to contextualize text and other media.
  • How to deploy and activate changes to a 'live' environment.
  • How to use project mode in a team environment.
What topics are covered?

This course covers the following topics:

  • Differentiate between the Amadeus AEM instance and an airline's Adobe instance.
  • Identify an application from the Applications Manager panel.
  • Navigate the application dashboard.
  • Identify localization keys to customize text, error messages or language translations.
  • Manage media content in 'Assets management'.
  • Create pre-defined banners by using 'Experience fragments'.
  • Create content rules in an IF THIS THEN THAT approach.
  • Organise the test and project environments.
  • Deploy and activate modifications to a 'live' environment.
Certification
Certification:
Yes - pass mark: 85%
Duration
Duration:
2 days
Main language
Language:
English
Level
Level:
Certification
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
No
In particular, those working in:
Is this the course for you?
This course is for:
  • Administrators of digital touchpoints such as online booking flows, manage my booking flows, self-service check-in flows, or other DES based transactional flows.
  • Airlines in PSS or standalone migration.
  • Airlines migrating from the current e-Retail Engine.
Pre-requisite
Things you need for this course
Pre-requisite:
  • Basic understanding of what a Content Management System is.
  • Understanding of how your airline's digital touchpoints work.
 
Products
This course helps you use
  • Digital Experience Suite (DES)
Duration
How the course is organised
  • 2 days of training
  • This training is based on the online booking flow as a digital touchpoint. However, the concepts and principles are the same for other transactional flows such as Self-Service Check-In (SSCI) or Servicing.
What equipment do you need?
What equipment do you need?

View our instructor-led requirements.

The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: 31 October 2024