Training catalogue
e-Learning courses
e-Learning
Certification
Certification:
No
Duration
Duration:
30 minutes
Main language
Language:
English
Level
Level:
Awareness
Pre-requisite
Pre-requisite:
No
Prework
Prework:
No
 
e-Learning

Ticketing Configuration Manager

As a ticketing manager, learn how to regulate and control your ticketing agreements and conditions using a graphical interface.
Objectives

On this course, you will learn:

  • What is TCM? 
  • What is the Online application?
  • How to identify an airline's preferences for e-ticket display options.
  • How to allow or restrict issuance of infant tickets.
  • How to allow or disallow mandatory FOID at time of issuance.
  • What is the Interline sub-application?
  • How to identify the interline agreements between a validating carrier and an interline partner.
  • How to identify an airline's distribution conditions for specific GDS and countries.  
 
What topics are covered?

Through a set of interactive e-Learning videos learn what is TCM and what are TCM’s sub-applications, how to identify rule types, how to modify rule conditions and how to modify interline ticketing agreements using Ticketing Configuration Manager (TCM). 

In particular, those working in:
Is this the course for you?
This course is for:
  • Airlines
In particular, those working in:
  • Administrators, Help Desk & Support Agents, Reservation Agents, Ticketing Agents, Trainers
 
 
Products
This course helps you use
  • Amadeus Reservation Desktop Essential
  • Amadeus Reservation Desktop Web (ARDW)
  • Amadeus Application Launcher
 
Duration
How the course is organised

There are eight lessons with a duration of 30 minutes.

What equipment do you need?
What equipment do you need?
  • A computer, laptop or tablet. 
  • A high-speed internet connection (> 1MB). 
  • The Google Chrome browser or alternatively the Microsoft Edge browser. 
  • An Amadeus login (LSS), organization ID (IATA code) and password.   
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