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e-Learning

Certification:
No

Duration:
30 minutes

Language:
English

Level:
Awareness

Pre-requisite:
No

Prework:
No

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Ticketing Configuration Manager

As a ticketing manager, learn how to regulate and control your ticketing agreements and conditions using a graphical interface.

On this course, you will learn:

What is TCM?
What is the Online application?
How to identify an airline's preferences for e-ticket display options.
How to allow or restrict issuance of infant tickets.
How to allow or disallow mandatory FOID at time of issuance.
What is the Interline sub-application?
How to identify the interline agreements between a validating carrier and an interline partner.
How to identify an airline's distribution conditions for specific GDS and countries.

Through a set of interactive e-Learning videos learn what is TCM and what are TCM’s sub-applications, how to identify rule types, how to modify rule conditions and how to modify interline ticketing agreements using Ticketing Configuration Manager (TCM).

Is this the course for you?

This course is for:

Airlines

In particular, those working in:

Administrators, Help Desk & Support Agents, Reservation Agents, Ticketing Agents, Trainers

This course helps you use

Amadeus Reservation Desktop Essential
Amadeus Reservation Desktop Web (ARDW)
Amadeus Application Launcher

How the course is organised

There are eight lessons with a duration of 30 minutes.

What equipment do you need?

A computer, laptop or tablet.
A high-speed internet connection (> 1MB).
The Google Chrome browser or alternatively the Microsoft Edge browser.
An Amadeus login (LSS), organization ID (IATA code) and password.

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